{"id":8227,"date":"2024-04-05T12:34:17","date_gmt":"2024-04-05T10:34:17","guid":{"rendered":"https:\/\/verbierebikefestival.com\/?page_id=8227"},"modified":"2024-04-23T16:41:41","modified_gmt":"2024-04-23T14:41:41","slug":"faq-visitors","status":"publish","type":"page","link":"https:\/\/www.verbierbikefestival.com\/en\/faq-visitors\/","title":{"rendered":"FAQ Visitors"},"content":{"rendered":"\t\t
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DO YOU HAVE ANY QUESTION?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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VISITORS<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Registration and Logistics:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy do I need to register in advance?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Since the number of bikes is limited, we recommend that you register in advance to secure your spot.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I register on-site?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Yes, our 2 accreditation points have computers that allow you to register on-site if spots are still available.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do I pick up my bike?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Instructions for bike pick-up will be provided at the accreditation point. For all activities excluding the Rando Gourmande Classique, bikes are available for pick-up in Verbier. For the Rando Gourmande Classique, pick up your bike in Le Ch\u00e2ble.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a fixed departure time?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

No, the trails are self-guided, so there are no group departures. However, for all day routes (Parcours Decouverte, Rando Gourmande Classique, Rando Gourmande Sportive and Parcours D\u00e9lices), a recommended departure time will be communicated to you a few weeks before the event to maximize your day and return before the lifts close.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI'm in Le Ch\u00e2ble but my activity starts in Verbier, what should I do?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

We will provide you with a round-trip pass from Verbier to Le Ch\u00e2ble (free for the customer).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Bike Selection and Requirements:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I choose the e-bike when I select the \"e-bike rental\" option?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

No, e-bike allocation is managed by the organization taking into account the size and level specified during registration.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI own an electric bike. What type of e-bikes are recommended for the different routes?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Green Trails:<\/strong> All Types of e-bikes
Blue Trails<\/strong>: Hard Tail e-mountain bike
Red Trails:<\/strong> Full Suspension
Black Trails:<\/strong> Full Suspension + recommended protective gear<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI already have my e-bike, why do I have to pay CHF 45 for a discovery day?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

These fees cover registration costs, signage, access to refreshments, lift passes (if needed for the chosen trail), technical and medical assistance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Participant Requirements and Assistance:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI don't know which level of route to choose.<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Green Trails:<\/strong> Beginner<\/p>

Blue Trails:<\/strong> Proficient<\/p>

Red Trails:<\/strong> Intermediate<\/p>

Black Trails:<\/strong> Advanced<\/p>


<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMy son is 15 years old, can he come with us?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

The use of E-bikes in Switzerland is regulated. To use an E-bike without restrictions, one must be at least 16 years old. However, with a valid moped license, e-bike usage is possible from the age of 14.
<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI don't have a helmet, can I still participate?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Wearing a helmet is mandatory for e-bike practice in Switzerland. If you do not have a helmet, you can rent or purchase one on-site.
<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Route Information and Support:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI'm not familiar with the Verbier region and I'm afraid of getting lost.<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Don’t worry, all routes are clearly signposted. Additionally, a hotline is available on weekends to answer any questions you may have.
<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre refreshments provided on the discovery routes?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Yes, there are various refreshment stops on the different routes.
<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIt's raining, can I reschedule?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

No, according to our Terms and Conditions, All transactions are final and cannot be changed under any circumstances
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe Trail I chose requires a lift pass, is this provided by the organization?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Yes, if a lift pass is required for the trail, it will be provided at the accreditation point.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Fees and Refunds:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI sprained my ankle, can I get a refund?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Upon presentation of a medical certificate, we will proceed with a refund.
<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIt's raining, can I get a refund?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

As specified in our Terms and Conditions, we do not issue refunds. All transactions are final and cannot be refunded under any circumstances.
<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

DO YOU HAVE ANY QUESTION? Frequently Asked Questions VISITORS Registration and Logistics: Why do I need to register in advance? Since the number of bikes is limited, we recommend that you register in advance to secure your spot. Can I register on-site? Yes, our 2 accreditation points have computers that allow you to register on-site […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8227","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ Visitors - Verbier E-Bike Festival<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.verbierbikefestival.com\/en\/faq-visitors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ Visitors - Verbier E-Bike Festival\" \/>\n<meta property=\"og:description\" content=\"DO YOU HAVE ANY QUESTION? Frequently Asked Questions VISITORS Registration and Logistics: Why do I need to register in advance? Since the number of bikes is limited, we recommend that you register in advance to secure your spot. Can I register on-site? 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